Social
Safe workplaces, training and careers, community investment, data privacy and cybersecurity.
Talent Attraction, Employment & Wellbeing
We invest in continuous learning and development, offering employees a range of programmes designed to enhance their skills and competencies, from leadership programmes to technical certifications. In FY2025, we delivered 23,030 training hours across the Group, with 90% of employees attending at least one skills development session, well above our 70% target.
Diversity, Equity & Inclusion
We are committed to strengthening diversity at every level of leadership. Against an internal target of at least 20% female representation in managerial roles, we achieved 31% in FY2025, a result underpinned by our Human Rights and Non-Discrimination Policies, which apply equally across recruitment, promotion, and career development.
Safety Culture
Occupational safety and health is a non-negotiable priority given the nature of our construction and infrastructure work. Despite rising operational exposure, we achieved zero workplace fatalities and a Lost Time Incident Rate of 0 in FY2025, supported by ISO 45001 certification across our road maintenance and property construction businesses and structured HIRARC risk assessments at every project site.
Human & Labour Rights
We are committed to upholding human rights in all our operations, ensuring every employee is treated with dignity and fairness under our Human Rights and Non-Discrimination Policies. In FY2025, 55% of employees completed training on human rights and ethical labour practices, surpassing our 50% target, and we recorded zero substantiated complaints of discrimination, harassment, or rights violations across the Group.
Customer Health, Safety & Quality
Customer satisfaction is the cornerstone of our business growth. Kementerian Kerja Raya (KKR) awarded Road Care and DAL HCM a 5-star rating, while CIDB separately awarded Protasco a 5-star rating for our performance as a service provider. Our Customer Satisfaction Score held steady at 88% in FY2025, consistent with FY2024 and up from 86% in FY2023, underpinned by ISO 9001-monitored surveys and structured feedback channels across every business unit.
The other pillars.
Environmental
Climate and the net-zero roadmap, recycled road materials, clean energy and conservation.